1 hour ticket response
We are focused on supplying a fast and proper solution to each helpdesk ticket submitted by a user. Our experienced technical support staff representatives will examine your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average support ticket response time has proven to be twenty minutes.
A Top–Class Customer Service
We have a team of web hosting support engineers who are ready to answer all your questions whenever you are in need of help. Most of our help desk team representatives have many years of experience in the hosting world, which means that you can always rely on quick and adequate answers to your queries.
A User–Friendly Help Section
To help you find a quick suggestion on how to use a certain feature, we have included a truly intuitive Help Center section in your Web Control Panel. You can search through a large selection of web hosting account management articles and website administration articles, take a look at the F.A.Q. repository or check out our educational video tutorials.