Integrated Ticketing System in Hosting
With a hosting from us, you’ll never need to sign out of your account. Our ticketing system is built into the Hepsia Control Panel, which is used to manage your entire online presence. You can quickly access any support ticket whilst browsing your website files or changing different settings. The ticketing system is being monitored 24/7/365 by our customer support staff members and the response time is no more than one hour, but it seldom takes more than twenty minutes to obtain help. Unlike some providers, we don’t charge more for using the ticketing system, so you can get in touch with us as often as you like and ask for information concerning any billing or technical problem. Furthermore, you can see a number of educational articles, which will help you fix the most commonly met challenges yourself.