Regardless of the fact that the hosting service provided by the different companies is virtually the same, each provider has their own platform with its own tweaks and ways to execute certain procedures. That is the reason why, an info-ridden knowledge base will be rather useful both for persons with little or no previous experience and for technically savvy users who will sooner or later find out how particular operations are executed, but will lose some time meanwhile. The purpose of such a knowledge base is to make the service quick and simple to use, sparing users lots of time and efforts. The outcome is gladder clients, since they can quickly find the information they are looking for, and substantially less work for the customer care team members, because typically the vast majority of the queries and difficulties that customers have are already listed in the knowledge base. In case the articles are competently written and encompass more topics, you’ll be able to get to know more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

All hosting that we offer include an exhaustive knowledge base where you can find everything you should know with regards to your hosting account. Whether you’d like to create a brand new database, to redirect a domain using an .htaccess configuration file or to create an e-mail account on your personal computer or phone, you can simply check our help articles and all the information that you require will be there. When you go to a given section of your Hepsia hosting Control Panel, you will see articles that pertain to the features that you can access through it. If you’d like to check the entire list of articles and get informed about all the features that Hepsia is offering, or only to read general information about the hosting service, you can browse through the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to encompass any predicament that you could run into, but in case you don’t find the info that you’re searching for, you can always touch base with us, as our client support staff is working 24-7-365.